The Position

Operations Manager - Vendor

FlyCleaners is looking for a Cleaning Vendor Manager to source and manage best in class cleaning partners as well as manage a small logistics team responsible for timely pickups and drop offs between our warehouse and the many cleaning partners we partner with. This role is integral to the success of our business and customer happiness. This role is full-time and based in our Long Island City office, and will report directly to the VP of Operations. The ideal candidate for this role will be charismatic and dynamic and feel comfortable owning the cleaning side of the business with the ability to build relationships partnering with the operations team to ensure success.

What You'll Be Doing
  • Source new cleaning partners on an ongoing basis to facilitate growth
  • Own the process of negotiating contracts with those partners
  • Build relationships with cleaning vendors to better manage the productivity and quality of their performance
  • Weekly reporting to the organization on vendor performance
  • Regular contact with vendors to improve performance and communicate changes in schedule
  • Manage a team of 4 to 6 drivers responsible for our pickups and drops offs between our warehouse and each vendor
What You Need to Have
  • A track record of building and managing successful relationships
  • Strong negotiation skills
  • Proactive “no task is too small or large” attitude
  • Ability to multi-task and prioritize
  • Strategic approach to everything that you do
  • Off the charts communication and organizational skills
  • Pride in your work and a love of working with people
Would be great to have:
  • Experience in a startup
  • Experience in Operations/Logistics
  • NLP, Negotiation, Psychology, and/or training a diverse group of people
  • Fluent in English and Spanish or any other languages is preferred
This Won't Be a Good Fit If You
  • Feel more comfortable working in a bureaucratic, structured, or formal environment
  • Don't like getting your hands dirty
  • Don’t feel comfortable with lots of face to face interaction with people
  • Don’t feel confident negotiating with or managing 3rd parties.
To Apply:

Send either a Resume, CV, Short Summary Statement, Cover Letter, or a combination of them all to us. Thanks and looking forward to learning more about you!

Apply for this position